App for your stay in Florence
A SUPPORT ALWAYS WITH YOU DURING YOUR STAY
Our app for your stay in Florence Our app accompanies you throughout your stay in Florence, offering useful tips, exclusive advantages and direct contact with our team.
App for your stay in Florence
Designed to support you before and during your stay, the app gives you access to practical information, local recommendations and direct assistance — all in one place.
Simple, intuitive and always accessible.
A practical companion during your stay
The app is available exclusively to our guests and is personalized based on the property you booked.
Inside, you’ll find everything you need to navigate Florence with ease — from local tips to direct communication with us.
WHAT YOU’LL FIND IN THE APP
Restaurants selected for our guests
A curated list of reliable, high-quality restaurants chosen for location and quality.
Pubs and local spots
Suggestions for informal breaks and relaxed evenings in Florence.
Chat with us
Direct contact with our team via WhatsApp, before and during your stay.
Your digital guest card
Access all your exclusive advantages and partnerships directly from the app.
Must-see sights in Florence
Key places to visit with links to official information.
Artisan and leather shops
A selection of high-quality local craft shops and boutiques.
Home tutorials
Simple guides and instructions to help you enjoy your apartment or room with ease.
Useful tips for Florence
Practical information to help you move around the city: • Luggage storage • Shopping areas • Getting around Florence • Real-time train information
House rules
Clear and simple guidelines for a smooth stay.
Passwords & useful info
Quick access to essential stay details.
Emergency numbers
Important numbers for peace of mind.
A Florentine itinerary
A suggested route to discover Florence at your own pace.
Supermarkets & daily services
Useful addresses for everyday needs.
How to access the App
Access is simple and reserved for our guests:
- After booking, you will receive a dedicated information page
- Inside, you’ll find the app section with download link and access code
- Download the app
- Enter your personal access code
- Register with your email
- Receive your confirmation code and access your personal area
In just a few steps, everything you need is always with you.
How to use your guest advantages
Inside the app, you’ll find your personal digital guest card.
Show it at partner restaurants, wellness spaces or local partners to access your reserved advantages.
A service designed for you
The app is available only after booking and is designed as a discreet and practical support throughout your stay.
A simple way to feel guided and supported — while still enjoying Florence at your own pace.
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Watch how our App works